Frequently asked questions
How long does it take for the goods to be delivered?
We deliver your order to your chosen "Omniva" parcel locker. Delivery takes up to 3 business days.
Do you ship internationally?
We send orders only within the territory of the Republic of Lithuania
Do you have a physical store?
We do not have a separate physical store. Some products/sets can be purchased at our clinics at Nemenčinės pl. 4E and Aukštaičių g. 5 in Vilnius. However, the full range can be found in our e-shop.
What should I do if I received a damaged or faulty item?
If you have received a faulty or damaged product, please contact us at shop@gerovesklinika.lt In the subject line of the email, please include your order number and attach photos or videos as proof. Upon receiving your email, we will investigate the situation and get back to you.
What should I do if a product is missing from my order?
If a product is missing from your order, please contact us at shop@gerovesklinika.lt Please include the order number in the subject line of your email. Upon receiving your email, we will investigate the situation and contact you.
Where can I go if I have questions about a product?
If you have any questions, please contact us by email at shop@gerovesklinika.lt and we will try to respond within 1-2 business days.






































